Thank you for choosing CHICKNITSI CORNERO LLC knitwear! We want you to be satisfied with your purchase. However, if you are not completely satisfied with your order, we offer the following refund and return policy:
Return Policy
1. Return Period
All items may be returned within 30 days of receipt. Please note that late returns will not be accepted.
2. Item Condition
To ensure a smooth return, please ensure that the item is unused and in good condition, with all original tags and packaging attached.
3. Items Not Eligible for Returns
The following items are not eligible for returns:
Clearance items (items marked as final sale).
Refund Process
1. Request a Return
If you wish to return an item, please contact Customer Service at:
Email: laniefranklin@chicknitsicornero.com
Phone: (830) 769-8315
In your request, please provide the following information:
Order Number
Item Name and Quantity
Reason for Return
2. Return Authorization
We will process your request as soon as possible and send you a Return Merchandise Authorization (RMA) message. If your request is approved, please ship the item back as instructed.
3. Return the Item
Send the item along with the RMA message to the following address:
910 AN COUNTY ROAD 375, PALESTINE, TX 75801-7083
Please retain the tracking number for tracking the status of your return.
4. Refund Processing
Once we receive and inspect the returned item, the refund will be processed within 5-7 business days and refunded to the original payment method used. Please note that processing time may vary depending on your bank.
Shipping Costs
The initial shipping costs associated with returning items (unless the item is defective) will be borne by the customer. We recommend using a tracked shipping method to ensure safe delivery.
Thank you for choosing CHICKNITSI CORNERO LLC. We look forward to seeing you again!